Frequently Asked Questions

Choosing the right skimboard:

Choosing the right board is a combination of body weight and skill level.

 

Beginners should look at weight limit as the key factor to select the right board.  In addition the board should generally hit mid chest level (at the sternum) when it is standing up in front of the rider.

 

That said, if you are an older beginner, a 17 year old rider weighing in at 150 lbs for example, you should be considering a more experienced skill level of board.  That higher level board will support your weight and advance your skill.

 

If a rider is over the weight limit for the board it will be weighed down to the sand and will not glide.

 

Past the body size consideration, each board has a list of its board building features and performance expectations on its own page.  Bullet points at the top… scroll down for more detail.

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Choosing the art for your board:

If a rider chooses a board listed as a “stock option” it is a “What you see is what you get” choice.  That means that the board should be available for immediate shipping and, when it arrives, it will look very much like the photo.  As each board is individually made, there may be some variances in the shading of the color or in the position of the graphics.  This means if the stock option is shown in blue… it is shipped to the rider in blue.

 

If a rider chooses outside of any stock options, then just check off all of the graphics that appeal.  If a rider indicates they like marbled/splattered AND Stripes AND Swirls, we will read that to mean that the person would like to see a board that has a few different elements included and will steer away from the items not listed (flames for example).  If a rider makes just one choice, such as halo, we will read that to mean the person wants a more simple graphic.

 

When a color choice is made, the artist will include that color in the options chosen.  9 out of 10 orders ship in one business day.

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What does an “abstract” graphic mean?

Abstract means that templates of varied shapes and sizes are used to create a framework for areas on art on the board.  Those areas are filled with shades and other graphics.  The shapes are placed in different areas of the board by the artist.

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Can I get a name or team name put on the board?

The art process does not allow for text to be added to the board.

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Can I be sponsored as a rider or added to the team?

Wave Zone Sponsored Riders are signed by a Wave Zone Authorized Dealer (Surf Shop).  The shop will coordinate any sponsorship details.

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Will Wave Zone sponsor my event?

Wave Zone supports up to 12 individual charitable causes per year.  While we wish we could cover every cause, our focus is on assisting youth based programs, individuals with disabilities and our military.  For consideration, you are welcome to email mail@wavezoneskim.com with the details of your program or organization.  You will receive a response in one week if there is an available opening on our donation roster.

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Which art graphics are which? See samples here…

These are samples that display a likeness of the graphic art descriptions.  You can choose as many as you like to be included in your board.  If you choose a few options the artist will presume you want a board that has full art and will select a board that has varied elements.

 

Fly Red HaloHalo – ring of color along the rail of the board. Such As: Glide - White - Green Halo

 

 

Bolt-White Red StripeFly Blue Green Racing StripeStripes – racing stripe(s) in various positions.

 

 

 

Fly Blue SwirlFly Green Marbled SwirlSwirls – Swirls of colors and shading.

 

 

 

 

Fly Blue Drizzled Lines Rip Red Black DrizzledDrizzled Lines – Thin drizzles of color.

 

 

 

Squash Yellow Abstract Squash Blue AbstractAbstract –  templates of varied shapes and sizes are used to create a framework for areas on art on the board.  Those areas are filled with shades and other graphics.  The shapes are placed in different areas of the board by the artist.

 

 

Rip Black Red Marbled Diamond Green MarbledMarbled – Blended color intermixed on the board in a random pattern.

 

 

 

Squirt Blue-Flamesurge-experienced-full
Flames – Types and positions of flames will vary.

 

 

 

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How do I know what my board will look like when it arrives?

Stock Art:  If a rider chooses a board listed as a “stock option” it is a “What you see is what you get” choice.  The board is a graphic that is reproduced and what you see is very close to the color and graphic.  Since each board is individually made by hand, there will be slight variation in shading and the position of the graphics.  These are kept on hand and ship in one business day.

 

Not Stock Art: This is most commonly chosen.  We make thousands of boards each year, so 9 out of 10 times something that matches your choices is available to ship in 1-2 days.

 

First, you pick a color that is your top choice to be included in the design.  Other colors and shades may be used in the board but the dominant color will be the one you’ve chosen.

 

Next, select the graphics that appeal to you.  A sample of different boards that have been made previously is shown in a gallery on each page.  Pick as many as you like.  If a rider indicates they like marbled/splattered AND Stripes AND Swirls, we will read that to mean that the person would like to see a board that has a few different elements included and will steer away from the items not listed (flames for example).  If a rider makes just one choice, such as halo, we will read that to mean the person wants a more simple graphic.

 

Last, add any notes to the artist in the box provided.  Examples:

 

  • I asked for green in a halo, but I don’t really care too much about the art, I just need the board as soon as you can ship it.  Any color in a halo is fine.
  • I would like my board to have a light color scheme or white background. or
  • I want a darker board overall and my traction pad to be white. or
  • I am ordering the Diamond, but I like the art on the Squirt photo… the one with blue flames.
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How can I give WZ more information about my order?

There is a box titled “Notes to the Artist” available on each order.  List any added specifications there.  This is the best place to make notes that are directly linked to your order.

 

After completion of your order you can also send a message, using the contact us form, that provides further information.  Examples are:  “I want the Bolt 55 I just ordered to be solid white like the GT” or “We ordered a blue abstract Diamond for our son and we want the graphic to look like the blue Edge with the WZ on it.”

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Choosing the right board.

Choosing the right board is a combination of body weight and skill level.

 

Beginners should look at weight limit as the key factor to select the right board.  In addition the board should generally hit mid chest level (at the sternum) when it is standing up in front of the rider.

 

That said, if you are an older beginner, a 17 year old rider weighing in at 150 lbs for example, you should be considering a more experienced skill level of board.  That higher level board will support your weight and advance your skill.

 

If a rider is over the weight limit for the board it will be weighed down to the sand and will not glide.

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How fast will my board ship?

Fulfillment:

 

Orders are pulled up every morning (Monday – Friday) at 10 am.  An additional order pull is done at 2 pm from December 1 – December 31 to double our processing speed for the holiday season.

 

If you chose “stock art” as it is pictured in graphic and color – it will ship that day.  Stock art is available in limited board shapes and graphics… if it is a choice it will be noted on the board page.  In rare cases the stock boards move at a large volume and can be a two business day wait.  Requests that involve more than one color or an overly specific design, it will be considered custom art and may take up to two weeks to produce.  The Performance and Impact series boards are custom made and will generally take two weeks to produce.

 

If you have a time deadline (leaving for vacation, a birthday, etc.) please note that in the “notes to the artist” field of the order and be sure to provide your phone number.  We will contact you to ensure your order is taken care of without delay.

 

Since we make thousands of boards each year, if you chose a color and graphic design the is not a stock option, it is very often available for shipping in one business day.  Meaning, we rotate colors and graphics in a pattern so your order can be matched to the most current designs that fit your specifications.   If it has to be worked into a run it can generally be made in 3 business days.

 

Premium boards that fall into the Performance and Impact Series options are shipped in 7-10 business days.

 

Shipping Time in Transit:

 

Our default shipping method for the 48 continental United States is UPS Ground:

 

ups time in transit

 

Yellow – Florida with exception of the Panhandle – 1 Day
Orange states and Florida Panhandle – 2 Days
Green states – 3 Days
Brown states – 4 Days
Red States – 5 Days
Tan states – 6 Days
Blue sections of tan states – 7 Days

 

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